Journal Articles (2001~present):

  1. "Inter-Organizational Communication as a Relational Competency: Antecedents and Performance Outcomes in Collaborative Buyer-Supplier Relationships," with A. Paulraj and A. Lado. Journal of Operations Management, Vol. 26, No. 1, 2008, pp. 45-64.

  2. "Eectronic Reverse Auction (e-RA) and Supply Chain Management," with J. Smith and R. Miller. International Journal of Electronic Business Management, Vol. 6, No. 2, 2008, pp. 80-92.

  3. "Enterprise Resource Planning (ERP) Implementations: Theory and Practice," with J. Muscatello. International Journal of Enterprise Information Systems, Vol. 4, No. 1, 2008, pp. 63-78.

  4. "Environmental Uncertainty and Strategic Supply Management: A Resource Dependence Perspective," with A. Paulraj. Journal of Supply Chain Management,Vol. 43, No. 3, 2007, pp. 29-42.

  5. "Strategic buyer-supplier relationships, information technology, and external logistics integration," with A. Paulraj. Journal of Supply Chain Management, Vol. 43, No. 2, 2007, pp. 2-14.

  6. "Levels of Strategic Purchasing: Impact on Supply Integration and Performance," with A. Paulraj and J. Flynn. Journal of Purchasing and Supply Management, Vol. 12, No. 3, 2006, pp. 107-122. Best Paper Award.

  7. "The Role of Information Technology in Supply Chain Integration," with A. Paulraj and C.H. Chung. International Journal of Information Systems and Change Management, Vol. 1, No. 2, 2006, pp. 202-219.

  8. "Strategic Supply Management and Dyadic Quality Performance: A Path Analytical Model," with A. Paulraj. Journal of Supply Chain Management, Vol. 41, No. 3, 2005, pp. 4-18.

  9. "Strategic Supply Management: Theory and Practice," with A. Paulraj. International Journal of Integrated Supply Management, Vol. 1, No. 4, 2005, pp. 457-477.

  10. "Driving Forces of Strategic Supply Management: A Preliminary Empirical Investigation," with A. Paulraj. International Journal of Integrated Supply Management, Vol. 1, No. 3, 2005, pp. 312-334.

  11. "Strategic Purchasing, Supply Management, and Firm Performance," with A. Paulraj and A. Lado. Journal of Operations Management, Vol. 22, No. 5, 2004, pp. 505-523. Invited for presentation in the JOM Best Paper Award session at 2005 Annual Meeting of the Academy of Management.

  12. "Understanding Supply Chain Management: Critical Research and a Theoretical Framework," with A. Paulraj. International Journal of Production Research, Vol. 42, No. 1, 2004, pp. 131-163.

  13. "Towards a Theory of Supply Chain Management: The Constructs and Measurement," with A. Paulraj. Journal of Operations Management, Vol. 22, No. 2, 2004, pp. 119-150. Ranked by the SSCI (social science citation index) as the most widely cited article published in the JOM in 2004, 2005, 2006, and 2007.

  14. "Implementing Enterprise Resource Planning (ERP) Systems in Small and Midsize Manufacturing Firms," with J. Muscatello and M. Small. International Journal of Operations and Production Management, Vol. 23, No. 8, 2003, pp. 850-871.

  15. "Understanding Customer Relationship Management (CRM): People, Process, and Technology," with K. Popovich. Business Process Management Journal, Vol. 9, No. 5, 2003, pp. 672-688.

  16. "Characteristics of Online Shopping and Customer Satisfaction and Retention," with F. Zhu and M. Pontes. International Journal of Business & Economics, Vol. 2, No. 1, 2002, pp. 255-259.

  17. "A Target-Costing Based Strategic Decision Support System," with J.M. Lee, C.W. Chen and C.H. Chung. Journal of Computer Information Systems, Vol. 43, No. 1, 2002, pp. 110-116.

  18. "IT-Based Services and Service Quality in Consumer Banking," with F. Zhu and W. Wymer. International Journal of Service Industry Management, Vol. 13, No. 1, 2002, pp. 69-90.

  19. "Critical Success Factors of Quality Managers: A Measurement Instrument," with K. Paetsch and A. Paulraj. International Journal of Operations and Quantitative Management, Vol. 7, No. 4, 2001, pp. 257-279.

  20. "Planning for ERP Systems: Analysis and Future Trend," Business Process Management Journal, Vol. 7, No. 5, 2001, pp. 374-386.

  21. "Explaining Online Behavioral Differences: An Internet Dependency Perspective," with K. Chen and H. Paul. Journal of Computer Information Systems, Vol. 41, No. 3, 2001, pp. 59-63.

Referred Conference Proceedings (2001~present):

  1. "Customer focus, relational capabilities and performance: Evidence from buyer-supplier dyads in manufacturing industries," with A. Lado and A. Paulraj. Proceedings of the Annual Meeting of the Academy of Management, Anaheim, California, August 8-13, 2008.

  2. "Cross-organizational Teams: Antecedents and Performance Measures," with A. Paulraj and A. Lado. Proceedings of the 38th Decision Science Institute National Meeting, Phoenix, AR, November 17-20, 2007.

  3. "Electronic Reverse Auction (e-RA) and Supply Chain Management," with J. Smith and R. Miller. Proceedings of the 9th International Conference on Automation Technology, Taipei, Taiwan, June 13-15, 2007.

  4. "Environmental Uncertainty, Supply Management, and Dyadic Performance: A Resource Dependence Perspective," Proceedings of the 36th Decision Sciences Institute Annual Meeting, San Antonio, Texas, November 18-21, 2006.

  5. "Strategic Buyer-supplier Relationships and IT as Drivers of External Logistics Integration," Proceedings of the 2006 Annual Meeting of the Academy of Management, Atlanta, Georgia, August 11-16, 2006.

  6. "Strategic Buyer-Supplier Relationships, Information Technology, and External Logistics Integration," Proceedings of the 36th International Conference on Computers and Industrial Engineering (ICCIE), Taipei, Taiwan, June 20-23, 2006.

  7. "Supply Chain Integration: Does Information Technology Matter?" Proceedings of the International Conference on Information Systems, Logistics and Supply Chain, Lyon, France, May 15-17, 2006.

  8. "An Empirical Taxonomy of Supply Chain Management," Proceedings of the 36th Decision Sciences Institute Annual Meeting, San Francisco, California, November 19-22, 2005.

  9. "The role of Information Technology in Supply Chain Integration," Proceedings of the 10th Asia-Pacific Decision Sciences Institute Annual Meeting, Taipei, Taiwan, June 28-July 2, 2005.

  10. "Inter-organizational Communication as a Relational Competency: Antecedents and Performance Outcomes in Buyer-Supplier Relationships," Proceedings of the 35th Decision Sciences Institute Annual Meeting, Boston, Massachusetts, November 20-23, 2004.

  11. "Collaborative Product Development in an R&D Environment," Proceedings of the Institute of Industrial Engineers (IIE) Annual Conference, Houston, Texas, May 15-19, 2004.

  12. "Concurrent Engineering for Management in an R&D Facility," Proceedings of the 13th International Conference on Management of Technology, Washington, D.C., April 3-7, 2004.

  13. "Collaborative Engineering for Research & Development," Proceedings of the 13th International Conference on Management of Technology, Washington, D.C., April 3-7, 2004.

  14. "Customer Focus, Strategic Supply Management and Performance," Proceedings of the 34th Decision Sciences Institute Annual Meeting, Washington, D.C., November 22-25, 2003.

  15. "Strategic Supply Management: Current Practices in the United States," Proceedings of the 33rd Decision Sciences Institute Annual Meeting, Shanghai, China, July 4-8, 2003.

  16. "Strategic Supply Management and Supply Chain Performance," Proceedings of the 33rd Decision Sciences Institute Annual Meeting, San Diego, California, November 23-26, 2002.

  17. "Enhancing a Firm's Market Orientation with Customer Relationship Management (CRM) and Supply Chain Management (SCM)," Proceedings of the 6th Research Conference on Relationship Marketing, Atlanta, Georgia, June 9-12, 2002.

  18. "Customer Relationship Management (CRM): Building Success One Customer at a Time," Proceedings of the 2002 Midwest Decision Sciences Institute Annual Meeting, Milwaukee, Wisconsin, April 25-27, 2002.

  19. "Supply Chain Management: Theoretical Constructs and Relationships," Proceedings of the 32nd Decision Sciences Institute Annual Meeting, San Francisco, California, November 17-20, 2001.

  20. "An Investigation of Factors that Affect Web Shoppers' Satisfaction and Intentions of Web Purchases," Proceedings of the 32nd Decision Sciences Institute Annual Meeting, San Francisco, California, November 17-20, 2001.

  21. "Effective Planning for Enterprise Resource Planning (ERP) Systems in Midsize Manufacturing Firms," Proceedings of the Annual Meeting of the Northeast Decision Sciences Institute, Pittsburgh, Pennsylvania, March 21-23, 2001.


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